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FAQ

Common Questions

After placing your order, start a live chat with us and we'll coordinate your delivery directly. Most orders are completed within 5–15 minutes during active hours.
Make sure your in-game trading is enabled before we begin delivery.
Open a live chat with your order number and we'll sort it immediately. Alternatively email us at stradaluxe03@gmail.com.
Before delivery: Contact us immediately via live chat and we'll cancel and refund in full.

After delivery: Digital items are transferred directly to your account so we can't reverse the delivery. If there's an issue with what you received, contact us and we'll make it right.
Start a live chat with your order number and a screenshot of the item you received. We'll send the correct item or issue a full refund — your choice.
We aim to be available as much as possible. During peak hours deliveries are typically done within 5–15 minutes. During off-hours it may take a bit longer. Start a live chat and we'll let you know our current availability.
Bloxloot sells items for Steal a Brainrot (SAB) and Escape Tsunami (ETFB). We stock brainrots from Common through Secret tier. New items are added after every weekly Saturday update.
We specialise in Secret tier brainrots — the tier with the highest income ($300K–$350M/sec) and real trade value. Lower tiers are freely obtainable in-game so we focus on what actually matters.
Mutations are random bonuses that multiply a brainrot's income. Lucky is the best at 10x. Diamond, Rainbow, Galaxy, and Magma also add significant value. Mutation is always listed on the product page and affects the price.
"Vacca" is the most accessible Secret tier brainrot in SAB. It generates $300,000 per second and is the baseline unit of trade value — every deal in the game is priced relative to Vacca. It's the best entry point into Secret tier.
Yes. Items are tied to your account and persist through all updates. Saturday updates add new content — they don't remove or change what you already own. Your item is yours permanently.
Yes. Bloxloot is a verified Shopify store — payments are processed through Shopify's secure checkout with full buyer protection. We never ask for your game password and we never ask you to pay via gift cards or Discord.
Only trust orders placed on bloxloot.gg. We never sell through Discord DMs.
All major credit and debit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay — all processed securely through Shopify. We do not accept gift cards, Robux, or cryptocurrency.
Never. We only need your in-game username. Anyone asking for your password is attempting to scam you — report them immediately.
Always verify you're on bloxloot.gg and checkout is through Shopify. If you were scammed:

1. Stop sending money or items
2. Report the account on Discord / in-game
3. Dispute the charge with your bank or PayPal
4. Let us know so we can warn the community
No — guest checkout is fine. A Bloxloot account lets you view order history and get faster support since we can look up your orders instantly.
You'll receive an order confirmation email immediately after purchase. For status updates, start a live chat with your order number and we'll check it for you right away.
Yes. At checkout enter the recipient's in-game username instead of your own, then let us know via live chat and we'll deliver it directly to their account.
No. Bloxloot.gg is an independent third-party marketplace. We are not affiliated with, endorsed by, or connected to any game developer or platform.

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